40% of families in the US are from a culture that is different than their health care provider. 72% of the population growth will be families from cultures different than their provider.
A patient’s or family’s culture dramatically influences their expectations, communication, understanding, compliance and outcomes at the health care visit.
Many cultures around the world and in the US have entirely different concepts of chronic illness, psychological problems and how the body works, which influence their understanding and compliance with treatment
Our training program provides a way of conceptualizing the effects of culture on a health care encounter and very specific ways health care professionals can adapt their communication to reduce barriers and improve the health outcomes. We don’t talk about cultural competence per se, (implying incompetence); we talk about how culture and past experience affect people’s ability to understand and comply with health care. We provide methods to adapt care to the specific needs of the patient and family.
Our Dimensions of Culture website provides resources, publication and more for healthcare professionals.